Contact us

Process for suggestions, complaints, compliments

At Netcare, we believe that providing our patients and their families with the best and safest care is our privilege and passion. As part of this commitment, we actively gather and purposefully use feedback from our patients and their loved ones to develop improvement programmes. The feedback we receive thus directly impacts the care we provide in our hospitals.

Should you have feedback about our service, please complete this form, which links directly to each hospital’s system so that we can contact you as soon as possible.
Alternatively, please contact our customer service centre via the details to the right of this page.

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Job applications/Vacancies
Please note that we only consider applications for positions advertised on our Vacancies page and do not respond to unsolicited CVs and job applications sent to us through any other channels. Click on ‘Careers’ on the main navigation bar for information on positions available.


Customer service centre

Tel: 0860 NETCARE (0860 638 2273)
Email: customer.service@netcare.co.za
Please note that the centre operates from
Monday to Friday 08:00 to 16:00

Netcare Hospital Division head office

76 Maude Street (Cnr West Street),
Sandton,
2196
GPS: -26.104648, 28.055618 View map

Private Bag X34,
Benmore,
2010

Tel: +27 11 301 0000
Fax: +27 11 301 0439

Managing director: Jacques du Plessis

Regional offices

Coastal region

Suite 102,
1st Floor,
Netcare uMhlanga Hospital Medical Centre,
321 uMhlanga Rocks Drive,
uMhlanga Rocks,
4320

Tel: +27 31 560 5920
Fax: +27 31 560 5938

Regional director: Craig Murphy
Regional nursing manager: Bridgid Pogson

North East region

BlockG,
Crystal Park,
249 Basden Avenue,
Lyttelton,
Pretoria,
0140

Tel: +27 12 644 9100
Fax: +27 12 644 9103

Regional director: Dr Erich Bock
Regional nursing manager: Annemarie Berry

Gauteng South West region

2 Bunting Road,
Auckland Park,
Johannesburg,
2092

Regional director: Sandile Mbele
Regional nursing manager: Sandra Mc Callum